Browse the FAQ Library
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Contract & Policies Insurance & Event Policies
Is our date confirmed before the contract and deposit are complete?
No - the signed contract and 50% deposit confirm the date.
Contracts & Signing
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Contract & Policies Insurance & Event Policies
Can contract details be updated after signing?
Yes - many details can be finalized as planning develops.
Contracts & Signing
Contract & Policies Insurance & Event Policies
What happens if we need to cancel?
Written notice is required, no later than 30 days out.
Cancellation & Rescheduling
Contract & Policies Insurance & Event Policies
Can we reschedule instead of canceling?
Often yes, if both sides agree on a new date and the scope works.
Cancellation & Rescheduling
Contract & Policies Insurance & Event Policies
What happens if WhiteWater Ramble has to cancel?
Extremely rare, and limited to specific contract reasons.
Cancellation & Rescheduling
Contract & Policies Insurance & Event Policies
What is force majeure?
Major circumstances beyond either party's control.
Force Majeure
Contract & Policies Insurance & Event Policies
How did COVID-style restrictions fit into your contract?
Generally yes, when authorities or shutdowns are involved.
Force Majeure
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Contract & Policies Insurance & Event Policies
What happens if weather affects the event?
It depends on which part of the event is affected.
Weather
Contract & Policies Insurance & Event Policies
Who decides if weather conditions are unsafe?
Coordinated with everyone, with WWR making final safety calls.
Weather
Contract & Policies Insurance & Event Policies
What happens if equipment or instruments are damaged by guests or venue staff?
The client is responsible for damage caused by guests or staff.
Equipment & Damage
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