What happens if we need to cancel?

If the client needs to cancel, cancellation notice must be given to WWR in writing. Our standard contract language requires written notice no later than 30 days before the engagement. Cancellations with less than 30 days’ notice may require full payment, unless...

Can we reschedule instead of canceling?

Often, yes, if both parties can agree on a new date and the scope still works. Our contract language allows for the possibility of rescheduling by agreement rather than treating the situation only as a cancellation. Availability, location, timing, travel, lodging,...

What happens if WhiteWater Ramble has to cancel?

Cancellations by the band are extremely rare. Our goal is always to honor the agreement and perform as contracted. WWR’s contract language allows the band to cancel only for specific reasons and with written notice, such as failure to pay the deposit by the due...