What happens if we need to cancel?

If the client needs to cancel, cancellation notice must be given to WWR in writing. Our standard contract language requires written notice no later than 30 days before the engagement. Cancellations with less than 30 days’ notice may require full payment, unless...

Can we reschedule instead of canceling?

Often, yes, if both parties can agree on a new date and the scope still works. Our contract language allows for the possibility of rescheduling by agreement rather than treating the situation only as a cancellation. Availability, location, timing, travel, lodging,...

What happens if WhiteWater Ramble has to cancel?

Cancellations by the band are extremely rare. Our goal is always to honor the agreement and perform as contracted. WWR’s contract language allows the band to cancel only for specific reasons and with written notice, such as failure to pay the deposit by the due...

What is force majeure?

Force majeure refers to major circumstances beyond either party’s control that prevent the event or performance from happening as planned. Our contract language includes serious illness, accidents, transportation accidents, unpreventable circumstances, acts of...

How did COVID-style restrictions fit into your contract?

COVID-style restrictions would generally fall under force majeure if they involve public authority, venue shutdowns, serious illness, or other conditions beyond either party’s control that prevent the event from happening as planned. The goal in those situations...